Refund policy

We want you to be completely satisfied with your purchase from [Your Shopify Store Name]. If you're not satisfied with your order, we're here to help. Please review our Return Policy below.

1. Returns and Eligibility

• We accept returns within [number] days from the date of purchase. To be eligible for a return, the item must be in unused and undamaged condition, with all original tags and packaging intact. Proof of purchase is required.

• To initiate a return, please contact our customer support at [customer support email] within the specified return period. Our team will provide you with a return authorization and guide you through the process.

2. Exchanges

• If you received the wrong item or if the item is defective or damaged, we will gladly exchange it for the same product. Please contact our customer support within [number] days of receiving the item to request an exchange.

3. Return Process

• Once you have received your return authorization, please securely package the item and include a copy of the original packing slip or order confirmation.

• Ship the item back to the provided address using a trackable shipping method. We recommend retaining proof of shipment.

• Once we receive the returned item and verify its condition, we will process your return or exchange within [number] days.

4. Refunds

• If you choose a refund, it will be processed to the original payment method used for the purchase within [number] days after we receive the returned item and confirm its condition.

• Please note that shipping fees are non-refundable, and you are responsible for the return shipping costs.

5. Non-Returnable Items

• Certain items are not eligible for return, including:

  • Custom-made or personalized products
  • Gift cards

• Sale items are eligible for return at the price paid during the sale, not the original price.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with a description of the issue and clear photos of the item and packaging. We will assess the situation and provide instructions for returning or exchanging the item.

7. Contact Us

If you have any questions or concerns about our Return Policy, please contact us at [your contact information].

By making a purchase from [Your Shopify Store Name], you acknowledge and agree to the terms of this Return Policy.

Last updated: 8/28/2023

L'art of Leather 

Address - 7901 4TH ST N. STE 4000
ST. PETERSBURG, FL. US 33702

E-mail - lartofleather@gmail.com 

Phone - +13213461392